Frequently Asked Questions
Find answers to common questions about your Apple products and services
Are all products sold at Power Mac Center authentic?
Yes, as an Apple Authorized Reseller, all our products are 100% genuine and come with official manufacturer warranties.
Do you offer technical support for Apple devices?
Absolutely. Our Apple Authorized Service Providers are equipped to handle repairs, software troubleshooting, and hardware upgrades.
Can I trade in my old iPhone for a newer model?
Yes, we have a 'UpTrade' program where you can exchange your eligible old device for credits toward a new purchase.
What payment methods do you accept?
We accept major credit cards, debit cards, bank transfers, and various installment plans via our partner banks.
How do I track my online order?
Once your order is shipped, you will receive an email with a tracking number and a link to our courier's portal.
Do you offer education discounts?
Yes, eligible students and educators can avail of special pricing on Mac and iPad models through our Education Program.