Returns & Exchanges
We want you to love your purchase. If you encounter a factory defect, you may return the item within 7 days of receipt.
1
Initiate Request
Log in to your account and complete the Return Authorization form within 7 days of delivery.
2
Technical Assessment
Our technicians will perform a remote or in-person diagnostic to verify the reported hardware issue.
3
Pack the Item
Ensure the product is in its original packaging with all accessories, manuals, and proof of purchase included.
4
Refund or Replacement
Once validated, we will process your replacement unit or issue a refund to your original payment method.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing